Frequently asked questions

Create an account via the Join Now button. If you were referred by a member, use their referral link or enter their referral code.

Creating a SoneX account is free. Business growth is based on selling genuine products and building a customer network.

Commissions are earned on eligible, paid product sales according to the configurable compensation plan and its qualification rules.

No. SoneX does not guarantee income or financial success. Earnings depend on individual effort, sales, customer demand, qualifications and the applicable compensation plan.

SoneX is a modern direct-selling platform that combines quality products, technology, training and community to help independent distributors build genuine customer relationships.

Yes. SoneX is based on genuine product and service sales and complies with applicable direct-selling and consumer protection laws.

KYC verification is required to comply with regulations and to securely process payouts. Your information is stored securely and never exposed publicly.

Refunds are available for eligible products within the applicable window. When an order is refunded, related commissions are reversed according to business rules.

We support multiple payment methods including Cash on Delivery, wallet balance and online gateways where configured.

You can request a withdrawal from your wallet once your available balance meets the minimum amount. Withdrawals are subject to review.